Delivery · FC 27 Ultimate Team
How Comfort Trade Works in FC 27
Coins within 2 hours of your details · the only delivery method right now
today£5.47per 100K · PlayStation
Before you order: the Transfer Market opens in your FC 27 Web App, two-step verification is on and your EA backup codes are to hand. Coins stay on the platform you pick.
Comfort Trade is how coins ordered here reach your club. It asks more of you than paying and waiting: the seller works inside your EA account, so a couple of things on your side have to be ready. Here is what it needs, why it needs it, and how to fix the usual snags.
The idea
What happens in a comfort trade
In a comfort trade the seller uses your EA login to reach your club and delivers the coins through its own Transfer Market, so they end up in the balance you see when you open Ultimate Team. Everything happens on the club you play, on the platform you chose in the order form.
Because the delivery is a sign-in, it needs what a sign-in needs. In any case that comes down to the e-mail address you use to sign in to EA and a handful of backup codes that get the seller past two-step verification. You enter them after payment, on the order itself in My Orders, under delivery details.
The checkout has a second method, Player Auction, but it is switched off at the moment. While it stays off, every coin order goes out by sign-in.
The name isn’t ours, by the way. EA uses it too, on its page about playing FC by the rules, where comfort trades are listed as something that harms the game economy. You’ll find more on that further down and on the ban risk page.
What it needs
Your e-mail, your codes and an open market
Three things to get right on your side before you pay.
The e-mail of your EA account
The address you sign in to FC 27 with. On PC that holds whether the game runs through the EA app, Steam or Epic, since all three need an EA account behind them. A typo here stops the delivery before it starts, so copy it rather than typing it from memory.
Backup codes
Two-step verification sends you a code each time a device EA doesn’t recognise tries to sign in, and the seller’s device is exactly that. Backup codes are EA’s way of signing in from a new device without the usual code. EA lists them in the security settings of your account, under View backup codes. Every code is valid for just one sign-in, and the seller needs a fresh one each time they log in, so a few unused codes are safer than one.
A Transfer Market that opens in the Web App
The coins come through your club’s market, and because the seller works from your EA account rather than from your console, the market that counts is the one in the Web App. It has its own lock: EA says finishing the in-game unlock doesn’t open the Web and Companion apps automatically. Returning players in good standing could have it from launch, provided they had earned app market access in FC 24, 25 or 26 before that game’s 1 August cut-off. Everyone else earns it through active days, normally two when the account is in good standing and the device has seen no other Ultimate Team accounts, and at least four when it has. EA’s advisors can’t switch it on for you or say when it will happen. The full picture is in the guide to the Web App market lock.
Timing
When the clock starts
Delivery runs within 2 hours of your details arriving with the order. Payment on its own doesn’t start anything, because without the e-mail and codes the seller has no way in. Pay and fill in the details straight away, and the coins are due within that window from then; pay tonight and add the details tomorrow, and the window opens tomorrow.
You can watch it happen in My Orders. Before the seller starts, the order sits at New Order; once the delivery begins it switches to In progress, with a bar that fills as the coins go in. When the seller reports the job done, you’ll see Completed — awaiting your confirmation. That status doesn’t need a click from you, only a look at your balance, and the checkout’s team then closes the order as Completed. Every status is explained in the guide to how to buy FUT coins.
If something goes wrong
Typos, used-up codes and locked markets
Delivery details can’t be changed once they are sent, so every fix goes through support at the checkout. Open live chat, give your order number first and say what happened. The usual cases:
A mistyped e-mail, or a code you had already used yourself, means the sign-in fails. Tell support and send the correct details the way they ask.
All the codes you entered have been used up before the coins are in. The seller can’t sign in again until you supply more unused ones through live chat.
The Web App market turns out to be locked. The coins can’t be delivered through it, and there is no quick way round that: the lock lifts on EA’s schedule, not the seller’s. If you decide to cancel, the refund rules explain what comes back; a cancellation because an account doesn’t meet the service requirements carries a 10% fee.
Afterwards
Once the coins land
The first job is a balance check. Compare the coins in your club with the amount you ordered, and if anything is short, raise it in the order chat while the order is still open rather than after it closes.
Then tidy up your EA security. Cross off the backup codes you handed over and keep a stock of unused ones nobody else has seen. If you ever lose your phone or authenticator, EA treats those codes as your one route back in from a new device, so they deserve the same care as a bank card. Leave two-step verification switched on.
Finally, the coins are best spent on the club they were delivered to. EA treats sending coins to another player, or funnelling them from one account into another, as coin distribution, which breaks its rules on top of the purchase itself.
Short answers
Delivery questions
Does the Comfort Trade clock start when I pay?
No. The 2-hour window runs from the moment your EA details reach the order, so paying and then adding them the next morning moves the whole delivery to the next morning. The quickest route is to open the order in My Orders as soon as the payment confirmation arrives and fill in the delivery details there and then.
Why backup codes rather than a code sent to my phone?
With two-step verification on, EA sends you a fresh code whenever a device it doesn’t know tries to sign in. The seller is that unknown device, so without backup codes someone would have to pass on each new code the moment it arrives. Backup codes are EA’s answer for signing in from a new device without your usual method, and each is good for one sign-in.
What happens if my backup codes run out partway through?
The seller can’t sign in again, so the delivery stalls until more arrive. Sent details can’t be edited on the order, which means the fix goes through people: open live chat at the checkout, give your order number, say the codes have run out and pass on unused ones in whatever way support asks.
Can I choose Player Auction instead?
Not right now. Player Auction is switched off at the checkout, which leaves the sign-in method described on this page as the single delivery route for coin orders. That also means the requirements don’t vary from one order to the next: your EA account e-mail, some unused backup codes and a Transfer Market that opens in the Web App.
Does EA allow comfort trades?
No. EA’s help page on playing FC by the rules names comfort trades directly and says they harm the game economy, and its rules say coins can only be earned, never bought. EA lists actions it can take against clubs it believes broke them, so read what the ban risk involves and only order what you could afford to lose.
Ready when you are
Codes ready, market open?
Then the rest is quick: choose your coins at the top, pay at the checkout and add your EA details to the order.
Back to your coins